Review policy

Nature of our reviews

theHotls is a curated hotel discovery and editorial platform. Our pages, rankings, shortlists, reviews, and recommendations are provided for general information, inspiration, and travel research.

Our opinions may consider design, service, atmosphere, location, amenities, guest experience, sustainability signals, photography, public information, local context, and overall fit for theHotls audience.

Research and selection

Hotels may be researched through public sources, direct hotel communication, press materials, partner information, guest feedback, third-party platforms, local knowledge, and our own editorial assessment.

Inclusion on theHotls is selective, but it is not a guarantee of availability, price, service quality, safety, accessibility, or suitability for every traveller.

Affiliate and commercial disclosure

Some links on theHotls may be affiliate links or may connect to commercial partners, hotels, booking platforms, or third-party providers. We may receive compensation if you click a link, make an enquiry, or complete a booking.

Commercial relationships may support the operation of theHotls, but they do not automatically guarantee inclusion, positive wording, or a specific position on a page.

External links

Our website may contain links to hotel websites, booking engines, maps, social media pages, articles, affiliate platforms, and other third-party services. These third parties are independent from theHotls.

We are not responsible for external websites, their content, their policies, their availability, or any transaction you enter into with them.

Testimonials, ratings, and guest comments

If we display testimonials, press quotes, ratings, or guest comments, they represent individual experiences or third-party opinions. They should not be read as a promise that every guest will have the same experience.

We may edit quoted material for length, clarity, formatting, or context, while aiming not to materially change the meaning.

Accuracy and changes

We aim to keep names, locations, amenities, descriptions, imagery, links, policies, and other hotel details useful and current. However, hotel information can change quickly.

Prices, availability, facilities, opening dates, renovation status, cancellation rules, taxes, fees, pet policies, child policies, accessibility, and other conditions should always be confirmed directly with the hotel or booking provider before booking.

Feedback and corrections

If you believe information on theHotls is inaccurate, outdated, incomplete, or unfair, contact us with the relevant page URL and details. We review correction requests and may update content where appropriate.

No professional advice

Our reviews and recommendations are not legal, financial, health, safety, accessibility, immigration, or travel-risk advice. You are responsible for assessing whether a hotel, destination, or booking condition is suitable for you.